How much money can I put on my Virgin Gift Card? What can I buy with my Virgin Gift Card? What is your cut off time for next day delivery? How do I know how much money is on a Virgin Gift Card given to me? How can I check the balance on my Virgin Gift Card? Can I get the cash back from my Virgin Gift Card?
Is there an expiry period for my Virgin Gift Card? What happens if my Virgin Gift Card is lost, stolen or damaged? Registration required. One subscription per Virgin Media customer. Not available on BlackBerry. Up to 5 devices. M only available as part of Ultimate Oomph bundle. Terms apply. Unlimited broadband: No traffic management and no monthly data usage cap. External factors can affect speed. Available to Virgin Fibre customers on max. WiFi connection required. Web Safe will automatically be set to on for customers joining Virgin Fibre after 16 May Users can change their settings at any time in My Virgin Media.
Web Safe is not automatically set to on for customers joining before this date.
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Web Safe does not block all unsafe or inappropriate online content and is intended only to assist parents with keeping their family safe online. Virgin Media accepts no responsibility for personal online activity. WiFi services available in station only. Virgin Mobile customers: the app will work in a device where a Virgin Mobile SIM is present and setup has been completed.
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It is not always possible to guarantee that we will be able to offer this app on every device, platform and operating system version or variant. M only available as part of a bundle. Reliability : Talk Weekends : Zero-rated tariff applies to the first hour of direct-dialled local and national geographic voice calls only numbers beginning 01, 02 and 03 , Virgin Mobile numbers and numbers starting within the weekend all day Saturday and Sunday periods. Excludes indirect access, dial-up internet, , other non-geographic numbers, Personal Numbering, and Paging charge-bands.
Re-dial before 60 minutes to avoid call charges. Calls over 60 minutes will be charged at standard rates, except for calls to mobiles which will be charged at 5p per minute. Charges apply outside of inclusive minutes. Fair usage policy applies.
Inclusive numbers subject to limit of minutes or calls per rolling 30 day period. Excludes indirect access, dial-up internet, other non-geographic numbers, Personal Numbering, and Paging charge-bands. Inclusive and numbers subject to a limit of minutes or calls per rolling 30 day period.
Charges apply outside of inclusive minutes Fair usage policy applies. Mobile numbers routed outside the UK will incur a charge. You should check with your network operator for rates. Line Rental Saver: Is no longer available to new customers and existing customers renewing their existing Line Rental Saver.
Existing Line Rental Saver customers are unaffected by the withdrawal of this product but will not be able to renew their Line Rental Saver. Call categories are aligned with your home phone talk plan. You will be charged for calls lasting longer than 60 minutes. All calls are subject to a call connection fee of 19 pence. Discounted and inclusive mobile calls are to all UK mobiles, excluding other services beginning with 07, such as Personal Numbering, Mobile WiFi or Paging services etc. You must keep your Talk Mobile package for at least 30 days.
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Further terms and conditions apply, see virginmedia. Where there is no call charge specified the landline charge will apply. Excludes indirect access, dial-up internet, non-geographic numbers and special calls. Full details of call charges and connection fees are set out in our Tariff Guide, which can be viewed at: virginmedia.
Provides inclusive anytime minutes of calls per rolling 30 day period to direct-dialled UK local and national geographic voice calls only numbers beginning 01, 02 and 03 , UK mobile numbers, and numbers. Provides inclusive anytime minutes per rolling 30 day period to direct-dialled UK local and national geographic voice calls only numbers beginning 01, 02 and 03 , UK mobile numbers, and numbers. Provides inclusive anytime minutes of calls per rolling 30 day period to Polish and German geographic landlines and mobiles. Provides inclusive anytime minutes of calls per rolling 30 day period to French geographic landlines and mobiles.
Excludes indirect access, dial-up internet, non-geographic numbers, special calls and numbers. Excludes all third party directory enquiry services. Fair Use Policy applies with a maximum of 10 calls per day. You are responsible for making sure that you do not exceed this allowance.
If you do exceed the allowance, we reserve the right at our sole discretion to charge you for the call 30p per call. Onward connection restrictions apply. Where you have requested to keep your existing phone number, if your number has not been ported over within 24 hours of the activation date, you might be entitled to compensation.
To find out more, just get in touch with our team on for free from your Virgin Media phone or from another line. You will hear an announcement when you dial if this charge applies. Customers in some areas may also incur a charge of 35p per use. Whilst every effort is taken to ensure that current prices are accurately reflected in all literature, including this website, occasionally discrepancies may occur.
In the event of conflicting pricing information, our Tariff Guide, which you can view at www. It looks like you are using an out of date version of your browser - due to enhanced securityrequirements protecting customers, we will no longer support this browser version as of June and you will need to update it in order to access virginmedia. Please check you have entered your postcode correctly. Get in touch. Still in contract? Call us: Sometimes addresses can be written in different formats.
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